Select Language : English

Americas

Brazil: English / 日本語 / Português do Brasil
United States: English

Europe, Middle East, Africa (EMEA)

EMEA:
(Belgium, France, Germany, Netherlands, Spain, United Arab Emirates, United Kingdom)
English / 日本語 / Español / Deutsch / Français
Russia: English / 日本語 / русский

Asia Pacific

Japan(Business): English / 日本語
Japan(Residential): English / 日本語
Australia(NTT Com ICT Solutions): English
Mainland China: English / 日本語 / 簡體中文
Hong Kong & Macao: English / 日本語 / 繁体中文 / 簡體中文
India: English / 日本語
Indonesia: English
Korea: English / 日本語 / 한국어
Malaysia: English
Philippines(DTSI): English
Singapore: English / 日本語
Taiwan: English / 日本語 / 繁体中文
Thailand: English / 日本語
Vietnam: English / 日本語
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Managed Services

Managed Services


NTT MSC’s managed services grow alongside our customers’ business by understanding the day-to-day challenges thus providing suitable IT infrastructure services to achieve smooth business operations and efficient growth management.


Customers can now be relieved from the complexity of the IT infrastructure management and focus on their core businesses.

Features and Benefits

Key Features

Be Free from IT Infrastructure Management Complexity

NTT MSC enhances total value by improving IT operational efficiency and customer experience.

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Server

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Network

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Desktop

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Cloud

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Storage

Proactive Monitoring and Action

Proactive monitoring of the IT environment enables early detection and action to prevent incidents from becoming problems. This can speed up incident rectification and minimize interruptions on our customers’ businesses.

Operations and Administration

The service will cover the overall operations and administration of the infrastructure (not limited to technical support). Efficient management procedures will be in place to ensure accuracy of the work is performed.

Constant Improvement and Optimization

The understanding of the customers’ entire IT environment will enable us to understand the future needs and optimize the current resources to achieve operational and resource efficiency.

Single Point of Contact (SPOC)


NTT MSC adopts the Single Point of Contact system for our customer needs. Streamlining the incident management processes and reducing uncertainties hence ensuring uptime and efficiency.

Cost Saving

Predictable budgeting and optimizing in-house operational costs.

Business Continuity

Framework designed to ensure business continuity in the case of incidents.

Compliance

NTT MSC complies to international operational standards.

Related Services

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