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Americas

Brazil: English / 日本語 / Português do Brasil
United States: English

Europe, Middle East, Africa (EMEA)

EMEA:
(Belgium, France, Germany, Netherlands, Spain, United Arab Emirates, United Kingdom)
English / 日本語 / Español / Deutsch / Français
Russia: English / 日本語 / русский

Asia Pacific

Japan(Business): English / 日本語
Japan(Residential): English / 日本語
Australia(NTT Com ICT Solutions): English
Mainland China: English / 日本語 / 簡體中文
Hong Kong & Macao: English / 日本語 / 繁体中文 / 簡體中文
India: English / 日本語
Indonesia: English
Korea: English / 日本語 / 한국어
Malaysia: English
Philippines(DTSI): English
Singapore: English / 日本語
Taiwan: English / 日本語 / 繁体中文
Thailand: English / 日本語
Vietnam: English / 日本語

Job Openings

 

 

 

 

Account Manager (Corporate Sales)

Responsibilities:

The incumbent will assume an integral role in contributing to the business growth of the organization. This includes identifying and establishing new business initiatives and opportunities in the target market.

  • Achieve given sales target, prepare and present reports, proposals and sales forecast in a timely manner.
  • Responsible for key accounts management, handling customer requirements and work with related support teams such as Pre-Sales, Product and Project Implementation.
  • Develop sales strategies, plan, implement and monitor sales activities to achieve targeted sales revenue.
  • Maintain existing corporate accounts and develop new business opportunities in the targeted market and convert prospect into sales.

Requirements:

  • Candidate must possess a Bachelor Degree in Business, Marketing, IT or related discipline.
  • At least 3 years’ relevant experience in sales or business development in IT / telecommunications industry with proven track record.
  • Able to generate new business with strong customer management skills.
  • Good presentation skills and excellent communication skills in English and Bahasa Malaysia, both written and oral.
  • Self-motivated individual, dynamic, aggressive and result-driven.
  • Possess own transport. 

 

Account Manager (Japanese Sales)

Responsibilities

The incumbent will assume an integral role in contributing to the business growth of the organization. This includes identifying and establishing new business initiatives and opportunities in the target market. Japanese Sales Team (J-Sales team) is responsible for developing new business opportunities, and marketing to local Japanese based corporation.

  • Achieve given sales target, prepare and present reports, proposals and sales forecast in a timely manner.
  • Responsible for accounts management, handling customer requirements and work with related sales support teams to fulfil customer’s expectation by providing total ICT solution.
  • Develop sales strategies, plan, implement and monitor sales activities to achieve targeted sales revenue.
  • Maintain existing corporate accounts and develop new business opportunities in the targeted market and convert prospect into sales.

Requirements

  • Candidate must possess a Bachelor Degree in Business, Marketing, IT or related discipline.
  • Good presentation skills and excellent communication skills in English.
  • At least 2 years’ relevant experience in sales or business development in IT / telecommunications industry.
  • Able to generate new business with strong customer management skills.
  • Self-motivated individual, dynamic, aggressive, result-driven patient, courteous and able to work effectively.
  • Possess own transport.

 

Account Manager (Wholesale)

  • Responsible for developing sales in the designated target market(s) by identifying new sales opportunities.
  • Contact prospective customers by cold calling, premise visits, networking, lead
    generation, proposal submission, and customer appointments in order to meet and exceed established sales and revenue quotas.
  • Develop and manage customer relationships in order to retain existing revenue and attain additional business.
  • Develop additional sales opportunities within the customer account(s) by
    implementing actions to cross-sell and up-sell accounts to increase overall total
    customer spend with the company.
  • Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.
  • Provides accurate and detailed weekly forecast funnel of identified and proposed
    opportunities in order to meet or exceed sales quota requirements.
  • Learns and develops further knowledge of new network products and selling points which involves managing and enhancing Wholesale products development area.

Requirements:

  • Minimum Diploma or Degree in Business, Marketing, Information Technology or
    related discipline.
  • At least 2 years’ relevant experience in sales, marketing or business development in IT or telecommunications industry.
  • Experience in solution selling network services eg. IP transit, data, voice and data centre/colocation services are key to selection.
  • Strong communication skills and proficiency in selling to close.
  • Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.

 

Assistant Manager (Solution Architect)

Responsibilities:
  • Provide advanced technical skills and leadership in the design, maintenance, control and use of enterprise networks and communication facilities. 
  • Focus on imporve NTT MSC ISP processes and infra upgrade. 
  • Proactively suggest enhancements to existing configurations, technologies or procedures. 
  • Explore new technologies; anticipate future opportunities to apply them. Research applicability, cost and risk and make recommendations to senior management. 
  • Best practices in this role use various techniques including modelling, simulation, and testing to validate the designs and selected products. Infrastructure Architects are responsible for performance, availability and scalability of the infrastructure. 
  • Analyse business requirements to develop technical network solutions and their framework. 
  • Design, test and inspect data communications systems. 
  • Develop technology roadmaps. 
  • Stay abreast of how technology infrastructures are currently impacting and driving competitors. 
  • Answer functional requirements/specifications documents / RFP / RFI 
  • Solve complex problems with many variables.

Requirements:

  • CCIE
  • Minimum of five (5) years' experience in complex enterprise Network and Telco solutions
  • Able and proven to read and understand customer's requirements.
  • Able and proven to offer solution that related to technical aspects and in cost efficient way.
  • Able to draw Blue Prints and technical landscape for internal E&O.
  • Able to draw Blue Prints for customers in related Networks topics.
  • Knowledge of DWDM and CSDM.
  • Knowledge of switch architecture, ASICs and packet flow for current generation
  • switches/routers.
  • Knowledge of implementing and troubleshooting dynamic routing protocols such as EIGRP,
  • BGP and OSPF.
  • Experience performance tuning networking infrastructures.
  • Experiencing in ISP & Telco gateway, POPs and internet traffic control practise and
  • architecture.

 

Facility Analyst

Requirements:

  • Candidate must possess at least a Diploma, Bachelor’s Degree in Civil, Electrical, Mechanical Engineering
  • Knowledge and experience to manage Data Center or related industry M&E facilities and energy management
  • Independence and team player
  • Processes Hand-on experience on facility equipment design, maintenance and trouble-shooting include HVAC, HT power, LV power, UPS, electric power Generator, EMS/BAS, fire suppression, fire addressing, CCTV, access control & data cabling.
  • Familiar with compliance & auditing for ISO27001:2005, PCIDSS, LEED, GBI, TIA-942, UPTIME, HSE

Job Details (Basic information about the job)

  • To conduct facility training and briefing
  • To manage preventive maintenance
  • To manage corrective maintenance
  • Incident root cause analysis
  • Execution according to maintenance plan
  • Data center house rule and policy enforcement
  • To manage / support Data center project
  • Data center facilities capacity management
  • Data center network infrastructure capacity management
  • To monitor level1 building regular checking
  • To keep Data Center facilities in healthy
  • Reporting preparation and management
  • To support all kind of audit (ISO27001:2013, PCIDSS, TIA-942, GBI, LEED)
  • To monitor and evaluate DC facilities performance and efficiency
  • To maintain Data center uptime and customer SLA
  • To support Kaizen activity

 

IT Engineer

Responsibilities:

  • Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS, WPA).
  • Monitor performance and ensure system availability and reliability.
  • Monitor system resource utilization, trending, and capacity planning.
  • Provide Level-2/3 support and troubleshooting to resolve issues.
  • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
  • Liaise with vendors and other IT personnel for problem resolution.
  • Managing assigned projects and program components to deliver services in accordance with established objectives.

Requirements:

  • Candidate must possess at least a Bachelor's Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.
  • Proven hands-on network and system configuration experience.
  • Deep understanding of networking and system protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS).
  • Solid understanding of the OSI or TCP/IP model.
  • Hands-on experience with monitoring, network diagnostic and network analytics tools.
  • Systems: Windows, Cisco Systems, Firewall, Virtualization, Voice, Linux, VMware.
  • Networking: Switches, Routers, Servers, Cables, Racks, Firewalls, LAN, WAN, TCP/IP, DNS, UDP, Latency, VoIP, QoS, EIGRP, BGP, OSPF, MPLS.
  • Ability to communicate in an understandable, polite and friendly manner, both written and verbal.
  • CCNA or higher or equivalent.
  • Server/Virtualization certification or equivalent is an advantageous.

 

Network Operation Centre Engineer

Responsibilities:

  • Responsible for the first level support in daily Data Centre operations as well as customer support.
  • To perform scheduled system health check, data back-up services, M & E equipment checking and management of cabling. To monitor condition of network and all facilities in Data Centre on 24 hours basis.
  • To carry out first level troubleshooting, log incident case and proper escalation.
  • To follow up and preparation of incident reports for every reported incident until case closes.
  • To update and maintain the latest information of customer, inventory list and related documentation.

Requirements:

  • Minimum Diploma or equivalent in Information Technology, Computing, Engineering (Computer/Telecommunication) or in related discipline.
  • Knowledge in networking, Linux, Apache, Windows NT/2000 and UNIX. Candidate who has Cisco Certified Network Associates (CCNA) or Data Centre related certification will have an added advantage.
  • At least 1 - 2 years of working experience in similar functions.
  • Fresh graduates are encouraged to apply. Initiative, hardworking and highly committed.
  • Good interpersonal and communication skills in both English and Bahasa Malaysia.
  • Able to work independently as well as within a team.
  • Willing to work on shift hours.

 

Network Presales Engineer

Responsibilities:

  • Help qualifying customer needs with the Sales teams as a component of the networking solution design to build competitive and profitable networking solutions for our potential customers.
  • Works and respond to RFIs/RFQs/RFPs assigned to the sales team, prioritizing effort based on maximizing total impact on team resources, profit and delivery for success of deals and bids.
  • Proactively scopes the technical solution required to address customer requirements, assess customers’ needs, and recommends optimum solutions.
  • Coordinates closely with sales, engineering and our global resources to align networking solution design within customers’ requirements.
  • Liaise with our APAC and HQ teams for special MPLS request to ensure that solutions are compliant with our product capabilities and deliverable within budget and on time completion.
  • To understand and engage with local service providers for solution, connectivity methods and pricing.
  • Be the top Subject Matter Expert for our IP and MPLS networking products.
  • Handling of solution enquiries and solving product issues with our global teams.
  • Meets assigned targets business plan for profitable sales in assigned product lines, market areas, channel, or global teams.

Requirements:

  • Bachelor’s Degree in Network Engineering, Telecommunication, Information Technology or equivalent.
  • At least 3 year(s) of working experience in ICT industry especially networking with good understanding of TCP/IP, architectures and technology.
  • Experience in networking protocols and equipment/appliances -TCP/IP, OSPF/BGP protocol, Ethernet, Layer-2 and 3 switching and Layer-3 routing; routers, switches and firewalls etc.
  • Knowledgeable of MPLS solutions and designing up to the CPE.
  • Knowledge in Malaysia telecommunications background, data-com and Internet services.
  • IP network design and solutions, Product certification, engineering credential, or equivalent technical credential will be added advantage.
  • Experience in product development, strategic planning and implementation.
  • Good analytical, interpersonal, written and communication skill, response to enquiries clearly and persuasively, informative presentation and maintain audience attention, work along with peers and inter-department.
  • Proficiency in Microsoft Office with a focus on Excel and Power Point.

 

Product Engineer - Cloud

Job Description:

To manage and grow suite of cloud service and other NTT’s global services. Candidate is expected to drive service creation, service go-to-market and service quality enhancement of its products.
Candidate is responsible to increase market share and profitability by continuous product enhancements, operation improvements, and product marketing and pricing strategies.

Scope of Work:

As the Cloud Engineer, primary responsibilities will include, but are not limited to;

  • Local subject matter expert of NTT’s cloud service
  • Product lifecycle management- including but not limited to the documentation, pricing, delivery, sales and operational support, and finance support for current and new products.
  • Develop and testing new product.
  • Staying up to date with current technologies and innovation in the areas of product focused assigned.

Sales force support responsibilities, this entails -

  • Provides product know-how for product market strategy, operational readiness and on-
    going sales support.
  • Supporting and contributing to the efforts of the sales force in winning anchor tenants for
    new products and supporting the sales team on a commercial basis on key opportunities as
    required
  • Creating supporting marketing collateral, sales tools and sales training material for the sales
    team.
  • Maintenance of the Service Catalogue

Education:

  • Degree in IT related disciplines and/or Computer/ Electronics Engineering. Diploma holders
    with relevant/similar past experience are also welcomed.
  • Certification in VMware or Microsoft would be an added advantage.

Experience:

  •  Minimum 3 years’ experience in product management or pre-sales / solution architecture
    experience, or an equivalent amount of experience in cloud service, or managed services
    environment.
  • Good verbal and written communication skill; response to enquiries clearly and persuasively;
    informative presentation and maintain audience attention; work along with peers and inter-
    department.

Accountability and Performance Measurement:

  • Achieves assigned product sales quota.
  • Supports initiatives that ensure product profitability.
  • Achieves product growth targets and new logo development.
  • New products or services development with business process integration.
  • Completes required training and development objectives within the assigned time frame.

 

Senior Engineer (Managed Services)

Job Descriptions:

  • Supports sales productivity and deal flow by securing the “technical close” in complex solutions (Managed Service).
  • Collaborates with sales, service, engineering, and technical support resources to ensure proposed deals include technical solutions (Managed Services) that accurately address customer needs.
  • Works deals assigned to the sales team supported, prioritizing effort based on maximizing total impact on team productivity and solution.
  • Proactively scopes the technical solution (Managed Services) required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and NTT.
  • Secures input from all necessary solution stakeholders within the customer firm. Adapts solutions, as necessary, to ensure appropriate support.
  • Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements.
  • Provides coaching and professional development to team-member sales associates in order to enhance their product knowledge, technical acumen, and technical sales skills.
  • Opportunistically pursues additional business development opportunities within customer firms. Collaborates with sales to ensure these opportunities are effectively covered and advanced.
  • Design new scalable solutions for fast changing infrastructure environment with complex needs in fields like: configuration deployments, monitoring, logging and much more
  • Bring in new ideas, change, evolve, improve and simplify the production infrastructure

Requirements:

  • Accomplish tasks with minimal supervision
  • Deep expertise and hands-on experience with Public Cloud (IaaS,PaaS,SaaS) andInfrastructure as Code capabilities
  • Strong design and hands on troubleshooting background in many of the following:
    • Public cloud platforms like: OCI, OCIC, AWS, Azure and GCP etc
    • Migrating complex, multi-tier applications on cloud
    • Configuration management (Chef, Puppet, Ansible, mcollective)
    • Authentication and Authorization technologies (LDAP, Kerberos, AD)
    • Expertise in system networking solutions - DNS
    • Experience of backup & disaster recovery options and implementation in the cloud.
  • Distributed Programing, Linux containers, SDN, Open-Flow, NFV, Open stack

 

 

Senior Network Engineer

Responsibilities:

  • Provides second level technical and escalation support.
  • Diligently perform project assigned by the manager.
  • Responsible to maintain, implement & support telecommunication networks and
  • cybersecurity.
  • Ensure operational efficiency and availability of infrastructure and smooth IT operations to business.
  • Manage and ensure IT infrastructure operations is delivering support services through standard best practise frame work.
  • Ensure planning of technology upgrade, refresh and implementation are executed by team on routine basis on applicable systems within IT operations.
  • Manage and liaise with vendors to review technology landscape and efficient road map for operations in line with upcoming technologies and perform review of existing technology and propose new technology.

Requirements:

  • 3 - 5 years of hand-on experience.
  • Certification such as CCNA / CCIP / JNCIS-SP will be preferred.
  • Experience in implementation and administrating network routing protocols such as EIGRP, OSPF, BGP and TCP / IP Services such as DNS.
  • Experience in administration / operation in the following platform i.e. Linux, VM Ware and Windows Server OS.
  • Experience in designing and produce solutions in IP Networks.
  • Strong Technical and understanding of Telco (Packet Optical, SDH/DWDM, IP and internet) network environment.
  • Experience of cybersecurity operation, processes and technologies such as firewall, IPS, WAF, APS.
  • Strength and knowledge of telecoms network architecture and operations.
  • Able to work independently as well as within a team.
  • Good communication and presentation skills.

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